Effective Date: 12/14/2014
Delivery of Services
Corpus Christi Pools.org currently provides service referenced in the “Order Status ” section of this web site. Orders may arrive in multiple packages and on separate days with multiple Product Order Forms (POs) depending on type of and volume of product ordered. Corpus Christi Pools reserves the right to refuse delivery. Neither Corpus Christi Pools or Corpus Christi Pools.org is liable for delays or prevention of delivery due to unforeseen circumstances, or acts of God. This may include weather conditions, traffic conditions, and / or mechanical difficulties.
All sales are final. All goods sold by (Corpus Christi Pools) are sold "as is" without implied warranty, however, (Corpus Christi Pools) hereby assigns recourse, all written warranties, if any made by the manufacturers of the products to the customer, and will make copies of warranties available upon request during normal business hours. All warranties, claims and agreements and refunds will be made upon our discretion and must have sales invoice when returning or warranting a item. All plaster warranties are warrantied at our discretion classic plaster 1 year warranty, Quartz-1st year 100%, 2nd year 100%, 3rd year 50%, 4th year 25%, 5th year 10% from delanition. We are not responsible for check marks on pool surface from pool curing or spotting from rebar, or discoloration from improper chemicals. Pool owner must have pool maintained by a company that keeps pool chemical logs,if customer maintains pool they must get pool water checked at pool store and have checked weekly with logs from store or warranty is void. Customer must add Start up - tech and Beautech to pool water and maintain pool water according to N.P.C. requirements for 1st 30 days and have water tested at pool store with records or have a pool service maintain pool for 1st 30 days with logs or warranty is void. Customer must call us before draining pool or they will void warranty. It is customer responsibility to schedule a chemical maintenance service every 6 months or warranty is void. Commercial pools warranty are set at 1 year on labor. Corpus Christi Pools will not be responsible for damaged plaster caused by weepers in gunite,wavy gunite,rebar or tie wire rusting through plaster, chemical imbalance,humans animals, or other unforeseen abuse beyond our control. No warranty on damage caused by saltwater pools. After plastering is complete you must wait 2 weeks to vacuum and heat. No warranty against mottling on regular plaster. No warranty on pool dye. Pool must be filled in within 24hr from completion and never drained without notifying us 1st. Corpus Christi Pools is not responsible for the cost of refilling pool water. Customer has 48 hrs to call to report any problems with products. Customer will pay shipping charge to and from if sending product back. If item is returned there will be a 45% restocking fee. No refunds on electronic parts,equipment with p.c. boards above ground pools,heaters, and special orders. All returns and refunds may take 5 to 7 business days to process. Shipping charge is applied when shipped out of the city of Corpus Christi Texas. You will receive e-invoice to make shipping payment for out of the city of Corpus Christi Texas shipping. All payments must be processed before shipped out. 1 to 3 day for delivery in Corpus Christi. Product will be Shipped to billing address on invoice unless you make arrangement's. All promos and specials must be mentioned at time of sale and sign up. Variable speed pool pump special rules must sign up for full year round pool service contract with chemicals and stay customer for the duration of your contract to be qualify in the chance to win a Variable speed pool pump Manufacturer Part # 342000 as seen on our site. You can look up pump under Pentair Pool Products categories. Customer must pay for installation charge $250.00 and any material used to install pump and taxes. Variable speed pool pump is given away on the 1st month of the new year to those that have completed 1 year contract. Month to month customers do not qualify for Variable speed pump special. Chemical only service will get charged a service call fee of $75.00 if we have to make a extra trip for any reason. Chemical only must call with in 24hr of visit to not get service call charge. Chemicals treatment plans are not charged by visit only for monthly chemicals. Home owner, if gate is locked and it is your day for pool to be serviced, you will be charged if you do not call in to reschedule within 24hrs . Customer responsibilities ensure water level is maintained, Notify us of any pool equipment issues, must maintain trees and foliage. We warrant our leak detection's for 45 days from the day the leak detection is performed provided that our customers approve the necessary repairs to be performed by us. If another company other than (Corpus Christi Pools) is hired to perform the repairs then we are unable to provide a warranty on the leak detection.
Please note: It is the customer's responsibility to notify us if the pool continues to leak after any recommended repairs have been completed. We,(Corpus Christi Pools ) who performed work at a job site and are not paid,will have a claim against the owner,which will be enforced against the property, in accordance with the applicable lein laws. This will also include an interest rate of 2%per month until paid off in full, and a one time fee of $180.00 You can call us at 361-461-9875 or email us at firstname.lastname@example.org
A word about internet prices . . .
We may not be the cheapest place on the internet. This is because we are a full service company. We provide local sales, installation, warranty and support of all the products we sell. We are there when you need us. We have a top-notch team of pool professionals who prove themselves to our customers every day.
Sometimes people ask us to match the prices of the low price, "no service" internet stores and we must politely decline because if we matched their prices, we would not be able to continue to provide a high level of service to our valued clients.
If you simply want a cash and carry item, with no service attached, there are a number of good online stores out there. If you value service, then we are your pool company.